Privacy Policy
Gomez Upholstery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via SMS/text messaging.
Information We Collect
We may collect personal information that you voluntarily provide when contacting Gomez Upholstery, including your name, phone number, email address, mailing address (if provided), details about your furniture or service request, and any information you submit through forms, phone calls, or text messages.
We may also automatically collect limited technical data such as your IP address, browser type, device type, pages visited, and time spent on our website through standard analytics tools.
How We Use Your Information
We use the information we collect to respond to inquiries, provide estimates, schedule and manage appointments, send service updates and follow-ups, communicate regarding active projects, improve our website and customer experience, maintain business records, and comply with legal obligations.
We do not use your information for unsolicited marketing communications.
SMS Communications
If you provide your mobile number or contact us via text message, you consent to receive conversational SMS messages from Gomez Upholstery regarding estimates, scheduling, service updates, and follow-ups related to your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
We do not share, sell, rent, or disclose your mobile information with third parties for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with third parties.
How We Share Information
We do not sell or rent your personal information. We may share information only when necessary with service providers who help operate our business, to comply with legal obligations, or to protect our rights or safety.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website functionality, understand user behavior, and analyze website traffic. You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You may request access to your personal data, request corrections, or request deletion of your information. To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact:
Gomez Upholstery
6487 Chippewa St.
St. Louis, MO 63109
(314) 832-8331
gomezupholsteryinfo@gmail.com
